Privacy Policy

Information Collection and Use

At Canada Pharmacy Store, we take your privacy seriously and aim to provide a trustworthy online environment. We collect personal identification information in numerous ways, including when you visit our website, register on the site, place an order, subscribe to our newsletter, or interact with site features or resources. The information collected may include your name, email address, mailing address, phone number, and payment details. We also gather non-personal identification information whenever you interact with our website, such as browser type, device identifiers, operating system, and usage data. This information is essential for processing transactions, delivering products and services, responding to inquiries, improving website functionality, personalizing user experiences, and enhancing customer service. We store data securely and implement various forms of protection to safeguard your information against unauthorized access, alteration, or disclosure. Personal information will only be used for the purposes it was collected and in accordance with this Privacy Policy, unless you have consented to other uses. We do not sell, trade, or rent users' personal data to others. Your data may also be used in compliance with applicable United States laws and regulations. By using our website, you acknowledge and consent to the collection and use of information as indicated in this policy.

Cookies and Tracking Technologies

Canada Pharmacy Store uses cookies, web beacons, log files, and similar tracking technologies to enhance user experience, analyze site traffic, administer the site, track users' movement around the site, and gather statistical information. Cookies are small files stored on your device by your web browser and are used to recall your preferences, customize the site for future visits, and streamline your online experience. You may choose to set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality and features of our website. The tracking technologies we use help us understand how users navigate the site, which pages are most popular, and how we can deliver tailored content. Third-party analytics services may collect information about your online activities over time and across different websites when you use our site. We may also partner with third-party advertisers who use tracking tools to deliver advertisements that may interest you. By continuing to use our site, you agree to our use of cookies and similar technologies as described in this policy.

Disclosure of Information

We respect your privacy and will not sell or lease your personal information to third parties without your explicit consent. Disclosure of information may occur in the following circumstances: to service providers and trusted partners who assist in operating our website, conducting business, or servicing you, provided those parties agree to keep this information confidential; if required by law, such as to comply with a subpoena, legal process, or regulatory requirement; to protect the rights, safety, or property of Canada Pharmacy Store, our users, or the public. In cases of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction; we will ensure that the same degree of privacy remains in effect. Non-personal identifiable information may be shared with partners, advertisers, and others for analytics, research, marketing, or other purposes. All disclosures will be strictly in accordance with applicable United States privacy and data protection laws. You have the right to request information about our data-sharing practices by contacting us directly, and we will make reasonable efforts to respond to your inquiries promptly.

Data Security and Retention

We are committed to maintaining the security and integrity of your personal data. Industry-standard encryption technologies and secure servers are utilized to protect sensitive information both during transmission and in storage. Access to your information is restricted to authorized employees and contractors who are under obligation to keep your information confidential. We regularly review our security practices in order to guard against unauthorized access, loss, misuse, or alteration of your data. User data is retained in accordance with applicable legal, regulatory, and operational requirements. We will retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once data is no longer needed, we employ measures to securely dispose of or anonymize your information. Despite our efforts, no website or electronic transmission is entirely secure; therefore, users are advised to take precautions in protecting their own devices and accounts. Should a data breach occur, we will notify affected users and relevant authorities in accordance with applicable laws.

Children's Privacy

Canada Pharmacy Store is not directed to children under the age of 13, and we do not knowingly collect personal information from minors without verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA) and United States law. If you are under 13, please do not provide personal information through our website. If we become aware that we have inadvertently received personal data from a child under the age of 13, we will take steps to delete such information from our records as quickly as possible. Parents or legal guardians who believe that their child has submitted personal information to us can contact us to request the removal of such information. Users under 18 should only use the site with the involvement of a parent or legal guardian. We advise parents to monitor their children’s online activities to ensure their privacy and security are preserved at all times.

User Rights and Choices

We respect your rights regarding your personal data and provide you with the ability to access, correct, update, or delete the information you have provided to us, subject to certain limitations and legal requirements. You may review and modify your contact details and preferences by accessing your account profile or by contacting us directly. Users may opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in emails or by contacting us. We will honor all opt-out requests promptly and ensure that your preferences are respected. You also have the right to object to or restrict the processing of your personal data in certain circumstances. To exercise any of these rights, or to inquire further about our privacy practices, please contact us at [email protected]. We will respond to all requests in accordance with applicable data protection laws and within a reasonable timeframe. We may require additional information to verify your identity before processing your request to ensure your data security.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources not controlled or operated by Canada Pharmacy Store. These external sites have their own privacy policies and practices, and we are not responsible for the content, security, or privacy measures of such third parties. We recommend users review the privacy statements of any third-party sites they visit. Interactions with such linked services are subject solely to the privacy policies of the respective providers. This Privacy Policy applies only to information collected by our site and not to information collected by third-party websites, products, or services. We disclaim any responsibility for the privacy practices, data collection, or content of external sites accessed through our platform. Users should exercise caution and read third-party privacy policies before submitting any personal data on those sites.

International Users and Data Transfers

Canada Pharmacy Store operates within the United States of America but serves a diverse user base, including international users. By accessing and using our website, you consent to the processing and transfer of information in and to the United States, and possibly elsewhere, where privacy laws may differ from those in your jurisdiction. We will take reasonable measures to ensure that your information is processed securely and in accordance with this Privacy Policy, regardless of where it is transferred or stored. Data stored or processed outside your country may be subject to foreign laws and accessible to foreign governments, courts, or law enforcement authorities. If you are located outside the United States and choose to use our services, you agree that your information will be transferred to and processed in the United States. We strive to meet requirements for cross-border data transfers as stipulated by applicable privacy regulations, and will take measures to protect your personal information accordingly.

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or industry standards. Changes to our policy will be posted on this page with an updated effective date, and we encourage users to review this document regularly. Continued use of our website constitutes acceptance of the revised policy; however, if material changes are made, we may notify users by email or through prominent notice on our website. All changes become effective immediately unless otherwise specified. It is your responsibility to stay informed about our privacy practices. If you do not agree with the changes, you should discontinue use of the website and contact us regarding the removal of your personal information from our records. For questions or concerns regarding this Privacy Policy, please contact Clarissa Farnell at [email protected], or by postal mail at Iziko South African Museum, 25 Queen Victoria Street, Cape Town, 8001, South Africa.